If you order a reading or clearing you will be contacted by Cat via email within the next 7 business days to set up an appointment.
If you order a product that requires downloading once your payment is processed you will be redirected to the download page. You will also receive an email with the download link.
Click here if you need help downloading your digital purchase.
If you order a product that requires shipping your product will be shipped within 7 business days from receipt of payment. If you are in the continental USA, you should receive the product within 5 business days. If you are in Canada, due to Customs, your product may take up to 3-4 weeks to arrive. If you are in Europe or elsewhere it may take 4-6 weeks due to Customs to receive your product.
Please Note: My Sacred Geometric Forms may take up to 5 weeks to ship as these products are produced on demand.
Covid-19 has shifted many things. Oils that come from India, the Middle East and North Africa are now taking 8-12 weeks to arrive instead of 4-6 weeks. All of Gma's oils with very few exceptions are combinations that she herself makes up and she includes your own personal Codes and Frequencies. Thanks for your patience and understanding.
There are no refunds on any readings, sessions or products unless there was physical damage ie a broken bottle or jar to a product during shipping. The damage must be reported by email or telephone within 24 hours of receipt of product with a picture of the damaged product (s). Any product that has been opened will not be refunded.
Any readings or sessions much be completed within 30 days. If you cannot complete your appointment within this time frame payment will be considered a donation to Grandma Chandra. Thank you for your understanding.